FAQ

It's not just about bringing all your data together—it's about the insights you gain from it. With FrontRace, you’ll receive actionable intelligence that reveals patterns, pinpoints areas for improvement, and highlights key opportunities to optimize team performance and drive sales growth. Each insight is backed by data, offering you transparency and confidence in the conclusions drawn.

Rather than just seeing the numbers, you'll understand the "why" behind them. And with the "Show Me the Data" feature, you can instantly access the detailed information on how the AI arrived at each conclusion, empowering you to take immediate, informed action to enhance results.

‍

Team Insights

• High-Performance Trends:
  Kevin Brown’s team is achieving a win rate 12% above the company average by adopting an improved follow-up cadence.
• Deal Cycle Optimization:
  Sara Lee’s team reduced deal cycle time by 15% in the past 90 days by prioritizing high-quality leads earlier in the sales process.
• Team Activity Decline:
  Volume of activities decreases by 41% on Fridays, showing a clear drop in engagement on this day.

People Insights

• Top Performer Identification:
  Bob Jones, in his first 120 days, is performing in the top 80% of AEs with 3 years at the company. This helps identify high-potential new hires early on.
• Declining Performance Alert:
  Mary Jane’s recent performance drop—moving from the top 10% to the bottom 4%-6% of SDRs—indicates a need for support.
• Highlight Skill:
  Alex Johnson has maintained a client retention rate of 94% in the past 6 months, showcasing excellence in managing long-term client relationships.

Deal Insights

• Faster Closure with Timely Follow-ups:
  Deals closed 25% faster when prospects are contacted four times in the first week after a demo.
• ICP focus
  Team Smith spent 40% of their time last week on deals that don’t align with our ideal customer profile (ICP). By adjusting their focus, we can target better-fit deals and improve overall results.
• Stale Deals
  79 opportunities went without any communication last week. It’s time to re-engage and get the deal flow moving again.

Financial Insights

• Internal Meeting Cost Impact:
  Reducing internal meeting time by 20% can free up 3 hours per week for prospect engagement, improving overall sales performance.
• Revenue Boost from Retention:
  Improved onboarding and follow-up processes have raised retention rates, adding approximately $75,000 to recurring revenue.

Sales Process & KPIs

• Optimized Demo Length:
  Product demos longer than 45 minutes have a 29% lower probability of converting to a customer, suggesting that shorter, more focused demos are more effective.
• Connection Rates by Time:
  Calls made before 10am have a 27% higher connection rate, and calls made after 5pm have a 34% higher connection rate than average.
• Top Performer Time Allocation:
  Top 3 AEs/SDRs allocate their time significantly more efficiently compared to average and below-average performers, focusing more on high-impact activities.

Predictive & AI-Driven Insights

• Opportunity Propensity Modeling:
  Predicts which deals are most likely to close based on past similar deals, rep behavior, and market trends, helping sales teams prioritize effectively.
• Sales Rep Responsiveness:
  Measuring how quickly reps respond to leads and customers, with insights into how timing affects conversion rates, provides a clear action plan for improving outreach.
• Deal Attrition Predictors:
  Identifies patterns signaling deal drop-offs or churn, enabling proactive measures to save deals or customers before they fall through.

Risk Insights

• Burnout & Overwork Detection:
  Signals for over-working reps who may be at risk of burnout, ensuring timely intervention and support.
• Sales and Retention Goal Risks:
  Top risks to achieving monthly/quarterly/annual sales/retention goals are identified, giving leaders a roadmap for minimizing obstacles.

By centralizing your data and providing intuitive dashboards, customized based on the metrics that matter most to you. Front Race eliminates the hassle of switching between tools or manually compiling reports. Gone are the days of navigating multiple platforms for the insights and metrics you need. With Front Race, all your reports, dashboards, and key metrics are accessible with a single click. This enables teams to uncover insights quickly, saving hours of time and accelerating decision-making.

Front Race analyzes every activity of every team member, identifying gaps in your sales cycle and suggesting actionable areas for improvement. It provides detailed performance comparisons, whether by team or individual, to pinpoint strengths and weaknesses. By streamlining workflows, Front Race helps your team focus on what truly drives results, ensuring higher productivity and a 20% increase in revenue within the first month of use.

FrontRace goes beyond a CRM by not just tracking interactions but identifying what’s actually driving success. While CRMs primarily manage customer data and pipeline stages, FrontRace consolidates activity across ALL of your team’s communication tools to provide a complete, real-time picture of performance. Our AI analyzes this data to uncover the behaviors, strategies, and patterns that lead to wins – so you can replicate them across your team. FrontRace eliminates the data silos and blind spots that CRMs often create, ensuring you have the clarity to optimize performance and accelerate revenue growth.

‍

Front Race isn’t just another tool to add to your tech stack—it's a solution to the problem of having too many underutilized tools. Instead of adding something new, we simply connect the systems you're already using. By seamlessly integrating data across your entire tech stack, Front Race breaks down silos and creates a single, cohesive view of your sales process. This not only uncovers trends and inefficiencies but also delivers personalized coaching insights that empower your team to perform at their best.

‍

A completed questionnaire and onboarding team roster.

Absolutely! FrontRace seamlessly integrates with tools like Salesforce, Microsoft 365, Zoom, Slack, Google, Keap, and other communication platforms your team already uses, effortlessly consolidating data without disrupting workflows. And if we don’t already have an integration built for your specific tool, no worries—we can develop it quickly, ensuring you gain key data from every aspect of your company.

Current Integrations: 

• Google 
• Microsoft 
• Salesforce
• Zoom 
• HubSpot
• Close 
• Keap 
• Slack
• Gong
• Vonage
• Pipedrive 
• Monday.com 
• Salesloft
• Highspot
• Pipedrive
• Ring Central

FrontRace is an AI-powered platform that seamlessly consolidates data from all your team’s communication apps and software into one unified view. By streamlining how you access, understand, and report on key metrics, FrontRace eliminates blind spots in your sales process. Our AI analyzes your company’s unique data to uncover patterns, identify what drives success, and help you replicate top-performing behaviors across your team—ultimately optimizing performance and increasing revenue.